Onboarding

Set up your workspace yourself — in about an hour

Six steps from creating the company account to the first desk your team books. No IT project, no installation, no onboarding call required — every screen below is the real product.

Time needed
60–90 minutes for one office
Who does it
One admin — no technical skills
What to prepare
Work e-mail, invoice details, a floor plan file, your employee list

What you are going to build

The order is not accidental: each step unlocks the next one, and the app keeps reminding you what is still missing.

  1. 1Company account
  2. 2Plan & payment
  3. 3Maps of the office
  4. 4Desks, rooms, parking, QR
  5. 5People
  6. 6Go live
Step 1

Create the company account

The organization identifier you pick here is typed by every employee at every sign-in, and the e-mail becomes the first admin account plus the invoice address. Two minutes of attention now save a migration later.

  • A three-step wizard: Account → Invoice → Verify, with a progress bar you can walk back through.
  • The identifier is checked while you type: 3–63 characters, a–z, digits and hyphens; taken and reserved names are refused on the spot.
  • We verify the mailbox with a 6-digit code instead of a captcha — valid for 10 minutes, five attempts, resend available.
  • EU companies enter a VAT ID; the address you type is the one printed on the invoice.
Step 1 of the signup wizard — company name, organization identifier confirmed as available, and the admin’s work e-mail.
Step 1 of the signup wizard — company name, organization identifier confirmed as available, and the admin’s work e-mail.
Step 2

Pick a plan and pay

A plan sets two hard limits: how many people and how many spaces. They are enforced in practice — a bulk import that would cross the user ceiling is refused whole — so choosing the right size is what keeps the rollout from stalling halfway through your staff list.

  • Count spaces, not people: desks plus parking spots plus meeting rooms is the number a plan is measured against.
  • Payment runs in a hosted Stripe checkout — we never see your card. The free Start tier does not ask for one at all.
  • Prices are net; VAT is added automatically from the country and tax id you entered. Yearly billing costs ten months.
  • Afterwards everything lives under Organization → Subscription: plan and limits, the billing portal, and every invoice as a PDF.
The public pricing page — Start, Standard, Pro and Enterprise with their user and space ceilings.
The public pricing page — Start, Standard, Pro and Enterprise with their user and space ceilings.
Organization → Subscription: the live plan with usage against its limits, the billing portal button, and access-code redemption.
Organization → Subscription: the live plan with usage against its limits, the billing portal button, and access-code redemption.

An unpaid invoice never locks you out of billing

If a payment fails, admins keep a billing-only screen with the same “Manage subscription” button — you fix it yourself, without contacting us.

Step 3

Upload the office and parking plans

The map is the heart of the product. Nobody picks “desk 47” from a list — people look at the plan and take the one by the window, next to their team. Without a plan the system still works, but it looks like a spreadsheet.

  • First a location (one building), then floors inside it. The timezone belongs to the office, so a colleague working remotely sees the same room schedule as everyone on site.
  • Supported formats: SVG (best), PNG, JPEG and WebP. Up to 50 MB. A CAD file from the architect (DXF/DWG) needs exporting to SVG or PNG first — we do not read CAD.
  • The plan does not have to be perfect — a scan or a readable photo of the evacuation plan is enough to get started.
  • Parking lives under the location rather than a floor: you create parking areas (“Underground car park”) and upload their layouts separately.
Locations and floors after setup — one location, two floors, and the QR-sheet action for the whole site.
Locations and floors after setup — one location, two floors, and the QR-sheet action for the whole site.
The upload screen: drag and drop, the accepted formats, the 50 MB ceiling and the format tips.
The upload screen: drag and drop, the accepted formats, the 50 MB ceiling and the format tips.
Step 4

Place desks, rooms and parking — and print the QR codes

This is where the system starts working for real. Every object you stamp onto the plan becomes a bookable space and gets its own QR code, so an employee checks in on the spot with a single scan.

  • Pick Desk, Meeting room or Parking and click on the plan. Labels (D-1, M-1, P-1) are assigned automatically; snapping keeps the pins tidy.
  • Save the canvas — that is the moment the server issues the QR tokens for the new spaces.
  • Print one sheet for the whole location: every desk, room and parking bay across all floors and parking maps, each sticker labelled with its space code.
  • A scan does the obvious thing: a free desk is booked and checked into at once, a free room takes the next half-hour slot, a busy room shows when it frees up.
The map editor: the uploaded plan with desks and meeting rooms placed, tools on the left, auto-numbering on the right.
The map editor: the uploaded plan with desks and meeting rooms placed, tools on the left, auto-numbering on the right.
The same editor for a parking area — bays stamped onto the garage layout as P-1, P-2, P-3…
The same editor for a parking area — bays stamped onto the garage layout as P-1, P-2, P-3…
The printable QR sheet: one document for the whole location, each code captioned with its space.
The printable QR sheet: one document for the whole location, each code captioned with its space.

Replacing QR codes instantly kills every sticker already printed

Refreshing the codes for a location is the right move if stickers leaked outside the building — but from that second the old stickers are dead until the new set replaces them. Plan the rotation together with the reprint, never before it.

Step 5

Bring your people in

Up to now you built the system for yourself; this step hands it to everyone else. Department and team fields pay off later — they colour the office map and group the daily roster.

  • Add people one by one with a role — Employee, Board Member, Executive Assistant, Manager (Enterprise plan) or Administrator — plus optional department and team.
  • Or import the whole team from a CSV: up to 500 rows, semicolon or comma, Polish and English column names and role labels accepted.
  • The preview shows what will be created; the result reports created, skipped and invalid rows with a reason for each.
  • Imported accounts are active immediately and receive no invitation e-mail — you tell the team the system is live.
  • Give the executive assistant role to whoever books for others. It lifts the one-desk and one-parking-spot-a-day limit for that person and unlocks booking anonymous seats for guests from outside the company — on every plan. Admins can do the same when the assistant is away.
User management with the whole team imported: roles, departments, statuses and the export / import actions.
User management with the whole team imported: roles, departments, statuses and the export / import actions.
The CSV import dialog with the template download and the exact column list.
The CSV import dialog with the template download and the exact column list.

First sign-in: a code, then a password of their own

Desk & Park is passwordless by design — there is no starting password to hand around on chat. Give your team these five lines:

  1. 1Open the portal and pick the “E-mail code” tab on the sign-in screen.
  2. 2Type the organization identifier and your work e-mail, then send the code.
  3. 3Copy the 6-digit code from your inbox — it is valid for 10 minutes — and sign in.
  4. 4In Settings → Security set a password: 12 to 256 characters with an upper-case letter, a lower-case letter, a digit and a special character.
  5. 5Optionally add a passkey and sign in with Face ID, a fingerprint or Windows Hello from then on.
The sign-in screen with the “E-mail code” tab open — organization, e-mail, one-time code.
The sign-in screen with the “E-mail code” tab open — organization, e-mail, one-time code.
Settings → Security on an account that signed in with a code: the “Set a password” card with the live requirement checklist.
Settings → Security on an account that signed in with a code: the “Set a password” card with the live requirement checklist.

Nobody is stuck without their mailbox

An admin can set a password for a user directly, or send them a reset link — both from the user’s row in user management.

Step 6

Check it with your own eyes, then go live

The configuration is done, but a rollout only ends when people actually use it. Five minutes of checking now decides whether desks get booked in the app or on the group chat.

  • Open a new booking, switch the space picker from list to map — that is exactly what an employee sees.
  • The dashboard answers the question people actually ask: who is in the office today, and where do they sit.
  • Add holidays, further floors and parking areas, tablets for the meeting rooms, then calendar, SSO and SCIM when you need them.
  • Point your team at the built-in “How it works” guide instead of writing your own instructions.
Booking from the map: available desks in green, the people already there shown on their spaces.
Booking from the map: available desks in green, the people already there shown on their spaces.
“Who is in the office” — the floor plan with today’s bookings and the roster grouped by team, colour-coded per team.
“Who is in the office” — the floor plan with today’s bookings and the roster grouped by team, colour-coded per team.

SSO is for your team — admins keep their own sign-in

Once single sign-on is switched on, employees can use it, but administrator accounts are refused there by design. Admins sign in with a password, an e-mail code or a passkey — so make sure every admin turns on two-factor authentication in their own Settings → Security, starting with you.

Rollout checklist

  • Company account created, e-mail verified
  • Plan chosen, payment method attached, invoice downloaded
  • Location with the right timezone, working days and holidays
  • Floors and parking areas created, plans uploaded
  • Desks, rooms and bays placed — and the canvas saved
  • QR stickers printed, stuck on, and the print confirmed
  • People invited or imported, a second admin appointed
  • A test booking made from the map
  • The team told how to sign in
  • Executive assistant role given to whoever books for guests

Stuck somewhere?

The in-app guide covers every screen, and support answers admins directly — you also have the tools to solve most employee questions yourself: reset a password, resend an invitation, cancel a booking, reprint a sticker.

Read the in-app guide →

Ready? The first step takes two minutes

Create the organization, and follow this page screen by screen.

Create your organization